Shop policies

Welcome to Gallery Stitch Art. We sell digital patterns for cross stitch, crochet, knitting, and vintage-inspired needlework. Please read our shop policies before placing an order.

Digital Products

All products in this shop are digital files. No physical item will be shipped. After purchase, you will receive access to downloadable files such as PDF patterns, charts, instructions, or other digital materials.

Instant Download

Digital files are usually available immediately after payment confirmation. Please make sure that your email address is correct before placing an order.

Refunds and Cancellations

Because our products are digital downloads, all sales are final once the files have been delivered or downloaded. We do not accept returns, exchanges, or cancellations for digital products.

If you have any problem with your file, please contact us and we will do our best to help.

Personal Use Only

All patterns and files are for personal use only. You may use the purchased pattern to create finished handmade items for yourself.

You may not resell, share, copy, distribute, upload, or reproduce our digital files in any form. You may not use our files as part of another digital product.

Finished Items

You may sell finished handmade items created by you from our patterns in small quantities, unless otherwise stated in the product description. The digital pattern itself may not be sold, shared, or redistributed.

File Access

Please download and save your files after purchase. If you lose access to your files, contact us with your order details and we will try to help.

Colors and Printing

Please note that colors may look different depending on your screen, printer, paper, and settings. We recommend checking your printer settings before printing charts or instructions.